Call Answering Service

Answer All USA provides a state-of-the-art solution which eliminates the hassles typically associated with traditional on call services. We tailor our software to your needs - from customizing message delivery by users and their preferred device to creating unique escalation procedures across multiple user groups.

Our systems offer triple redundancy and all contacts are handled within our secure facilities so you can be sure of 100% quality control. In addition, our healthcare audit process ensures your data is HIPAA (Health Information Portability and Accountability Act) compliant and secure.

When you partner with Answer All USA, your Answering Service will:

• Be customized to deliver every message according to each users preferred device - whether it be a Pager, Blackberry, iPhone or other smart phone
• Provide you the ability to manage, in real-time, updates to schedules, users, contact information, and escalation procedures
• Offer detailed documentation of all calls so users can view a history of interactions prior to responding to a contact request
• Be highly reliable and backed by our 24/7 call center - including escalation support for your critical path issues