Monday, December 29, 2014
Office sharing is a great way to take a home-based business to the next level, while maintaining flexibility and cost management.
Wednesday, December 24, 2014
Tonight is Christmas Eve, and most of us will be leaving the fabled milk and cookies on the hearth for Santa-- but do you know why?
Tuesday, December 23, 2014
Attention last minute shoppers-- these are those hit toys you should be looking for!
Monday, December 22, 2014
Tired of waiting in the mile-long mall line? These call Santa apps and tools are a great way to get in touch with our favorite jolly gentleman without the wait!
Thursday, December 18, 2014
Outsourcing your calls to an answering service is an opportunity for growth for your business, and will help you reduce your responsibilities, save money, and improve customer service.
Monday, December 15, 2014
The means by which children can communicate with Santa have evolved by leaps and bounds over the years. It's no longer a one-way street of letters to the North Pole-- friendly, interactive experiences are the key to every relationship-- even the one with Santa!
Saturday, December 13, 2014
The ability to leave a message was a big deal in the 1980s. With so many new ways to communicate and leave messages for someone, do we really still need voicemail?
Thursday, December 11, 2014
Buying local is not just a trendy buzz word-- even in the call center industry, there is a significant benefit to hiring local.
Tuesday, December 9, 2014
Is your receptionist not quite the stellar, hard working, personable character he seemed to be in his interview? Here are three things to try before looking for a replacement.
Monday, December 8, 2014
Life does not happen on a 9-5 schedule, even though that is the way many businesses and answering services operate. Keep yourself and your customers happy by offering 24/7 answering service back up!
Thursday, December 4, 2014
When it comes to call centers and answering services, there are many similarities between the two; in fact, many call centers double as answering services. However, there are important differences that can matter or you and your business. How do you decide which one is right for you?
Tuesday, December 2, 2014
In today's business environment, companies all over the world are looking for more cost-effective was to increase their productivity. One of the most common emerging techniques among small businesses is the utilization of shared office spaces or executive rental suites.
Monday, December 1, 2014
In his first stop among many across the country, Attorney General Eric Holder will be speaking in Atlanta tonight.